To start the return process for your order, please enter your email address or phone number and the order number below.
How do I return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved
What items are returnable?
You can return your items within 15 days of receipt of your shipment.
- They must be in original condition, including all tags and hygienic stickers
- Unwashed and unworn
- In the original packaging
Are there any charges for return?
- The return costs of your first order are free of charge
- The return costs of your second (or further) order are on your behalf
- Original shipping charges are non-refundable
How soon will I get my refund?
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.