Purchased items can be returned within 14 days from the delivery date.
Items returned have to be unused, undamaged, with all tags and hygienic stickers attached and in the original package.
If this is your FIRST ORDER, that you would like to return or exchange, please follow this link:
If this is your SECOND (OR MORE) ORDER, please follow this link:
If you would like to return an order placed from abroad (out of The Netherlands) please mail us at firstname.lastname@example.org and we will send you a free return label for your first order.
The return of your first order is free. After that, shipping costs of your returning item will be at your cost. If you are making an exchange for another item we will cover the costs of the re-shipping to send the item back.
We do not accept liability for lost packages sent to us by you. For security we recommend that you use track and trace.
Augustine Amsterdam does not pay for the additional customer tax.