Purchased items can be returned within 14 days from the delivery date.
Items returned have to be unused, undamaged, with all tags and hygienic stickers attached and in the original package.
If this is your FIRST ORDER, that you would like to return or exchange, please follow this link:
For International orders we do not provide a free return, but we do offer a free exchange. For further instruction follow the link:
If this is your SECOND (OR MORE) ORDER, please follow this link:
The return of your first (domestic only) order is free. After that, shipping costs of your returning item will be at your cost. If you are making an exchange for another item in the same article, different size or colour, at both domestic and international orders, we will cover the costs of sending the new item to you.
We do not accept liability for lost packages sent to us by you. For security we recommend that you use track and trace.
Augustine Amsterdam does not pay for the additional customer tax.