Purchased items can be returned within 15 days from the delivery date.

Items returned have to be unused, undamaged, with all tags and hygienic stickers attached and in the original package.

Pls follow this link to request the return:

https://augustineamsterdam.shipping-portal.com/returns/

The return of your first order is free. After that, shipping costs of your returning item will be at your cost. If you are making an exchange for another item we will cover the costs of the re-shipping to send the item back.

We do not accept liability for lost packages sent to us by you. For security we recommend that you use track and trace.

Augustine Amsterdam does not pay for the additional customer tax.